// xrai labs · the lab

Where what’s next gets built.

This is where we build what’s coming next, alongside operators who want to be first in the AI era.

the-lab
lab status
xcorebuildthe AI brain
xforcebetaomni-channel, inside your CRM
SellEveryCallbetaCSR practice calls
snapxprototypeAI-enhanced service reports
routexprototypeAI-enhanced route optimization
lab partners --next
next open slot: February 2027
a few partners each season, by application
// how a product gets built

Five stages, from first idea to available.

1

Prototype

With a development partner, we dig deep into the problem and build the first working version.

snapxroutex
2

Build

We build the full-scale version and run it across the whole company.

xcore
3

Beta

Three to five customers get early access and shape the final product and its options.

xforceSellEveryCall
4

Launch

Customers on the waitlist begin onboarding.

5

Available

Ready to buy today.

x-rai platformAI agents
// on the bench

What’s coming next.

xcorebuild

The AI brain. It’s where your company’s AI operates from.

xforcebeta

An omni-channel platform, integrated directly with your CRM.

SellEveryCallbeta

A CSR training platform. Your team makes practice calls to AI agents trained to act as leads and customers. Practice without the pressure, and win when it counts.

snapxprototype

AI-enhanced service reports. It cleans up technician notes and sends your customers a clear, professional service summary.

routexprototype

AI-enhanced route optimization, integrated directly with your CRM.

// what we believe
  1. 01

    Every company will use AI.

    The winners will own their brain.
  2. 02

    Models change. Knowledge compounds.

    What we learn about your company outlasts any AI model.
  3. 03

    Build with operators.

    Every agent is shaped by the people who run the calls today.
  4. 04

    Hardest problems first.

    We take on the builds others won’t, then share what we learn.
  5. 05

    Every build lifts every product.

    Partners’ work makes x-rai better for companies of every size.
  6. 06

    People stay in charge.

    AI takes the routine work. Your team keeps the judgment calls.
// development partners

Built with the operators who use it.

A few partners each season work alongside our developers. They get in early, test what we build, and shape what ships.

Listen

x-rai runs on your floor first, so the work starts from your real calls.

Build

You test early and give feedback while our developers build, week by week.

Ship

It goes live with your customers, and it keeps getting better.

“xrai labs is the first partner we’ve worked with that has turned that promise into measurable results.”

“At Rocket Pest Control, we’ve evaluated several AI vendors over the years, but none were able to successfully move from pilot to production. With xrai labs we’ve taken a completely different approach by becoming a development partner and helping shape the platform alongside their team. … Every enhancement, workflow, and automation is evaluated through the lens of improving the experience for both our customers and our team members, not simply reducing costs or replacing people.”
Jason GuySenior VP, Sales & Operations, Rocket Pest Control
development partner
// what we look for

What it takes on your side.

The partners who succeed understand the full lift before they start.

x-rai live on your floor

At least 30 days of call monitoring before the build begins.

Full access to your CRM

Complete API keys. At scale, expect about two million API requests a month.

A dedicated AI Agent Manager

One person who owns the agent’s rules and its feedback loop, with authority over how customer service works.

A culture that’s open, not just willing

AI changes how the work gets done. Our best partners welcome a fresh look at their processes and don’t wait for perfect.

A commitment to development

Partners make a minimum development commitment. We’ll walk you through it when we talk.

We would rather say no than watch a team fail on an underscoped project.

// apply

Apply to be a Development Partner.

We accept only a few partners each season.

next open slot: February 2027