Pest control & lawn care

AI for your entire operation.

Every call answered. Every conversation understood. Every follow-up handled, inside the CRM you already run.

Get a free call auditSee how it works

1M+ calls analyzed every month 450+ Pest and Lawn companies

A customer smiling on a phone call
Two smiling pest control technicians beside their van
A customer service rep wearing a headset
Analyzed by x-rai
Call score92%
Summary added to the CRM
Call answeredAI agent, 9:48 PM
Service bookedWednesday
Handed to SarahWith the full story
Go-Forth Home ServicesRocket Pest ControlNational Pest Management AssociationTop TurfAll Safe Pest & TermiteJP McHale Pest ManagementNorth Carolina Pest Management AssociationTriangle Pest ControlClearDefense Pest ControlTriangle Lawn CareFord's Hometown ServicesVirginia Pest Management AssociationExperiGreen Lawn CareNoosa Pest ManagementVoice for PestGo-Forth Home ServicesRocket Pest ControlNational Pest Management AssociationTop TurfAll Safe Pest & TermiteJP McHale Pest ManagementNorth Carolina Pest Management AssociationTriangle Pest ControlClearDefense Pest ControlTriangle Lawn CareFord's Hometown ServicesVirginia Pest Management AssociationExperiGreen Lawn CareNoosa Pest ManagementVoice for Pest

One call. Start to finish.

A frustrated customer calls. Watch what happens next.

“My tech didn’t show. Again.”

Transferred to a live person
SarahCustomer care
Service rebooked
Missed appointmentRisk level: HighService risk
CSR call score86%
Call resolved
Call summary

Second missed visit this week. Rebooked for Thursday.

Margo recommends

Manager call today. Confirm Thursday’s visit.

At risk

“Thanks for calling. I appreciate it.”

Customer kept
Yesterday’s at-risk calls
Calls4

Each with its reason and summary.

Sent 6:00 AM

Put AI to work on every conversation.

Lead outcomes
Converted33%
Unsuccessful49%
No opportunity18%

Listen

x-rai listens to every call, human or AI, and flags what needs attention.

A customer laughing on a phone callAnswered, 9:48 PM

Inbound Agents

Voice agents pick up every call and hand the hard ones to your people.

A customer smiling as she replies to a textBalance paid by text

Outbound Agents

Outbound agents upsell, remind, and collect balances by text and voice.

Call scorecard
86%
Found the problem
Offered an alternative

Coach

Every rep scored on every call, with one thing to try next.

x-rai is your call audit. On every call.

Most companies review 2% of their calls. x-rai reads all of them.

Performance CenterLast 30 days
Sales · lead outcomes
Converted33%
Unsuccessful49%
Customer service · top issues
Re-service725calls
Technician is late205calls
Missed appointment85calls
Retention riskHigh
NNathan MercerPremium · $1,740 a year
Margo’s takeThird call this week. A manager should call back today.
OwnerBranch manager
DueToday
Call scorecardOn track
86%
Woods A. · Inbound sales
Found the problem
Asked for the sale
Offered an alternative
Conversions by channelThis month
Google Local129 conversions
254 qualified leads · 851 calls
New mover mailer65 conversions
100 qualified leads · 1,430 calls

“Bringing on x-rai has been one of the best moves we’ve made this year.”

“Today x-rai monitors every call across our branches and automates our CSR Call Scoring, and the insight we get into our team’s performance is something we just didn’t have before. We’re tracking real KPIs, coaching with real data, and watching our CSRs improve across the board.”
Bo SeayEVP of Strategic Operations, ClearDefense Pest Control
48%year-over-year reduction in outstanding A/R since launching the AI Collections agent
A technician treating plants in a landscaped yard beside a home
A technician spraying a green lawn
A technician treating a hedge

Built for the trade. Not adapted to it.

Your routes, your codes, your policies. Our agents and x-rai work inside the systems you already use.

CRMs we work inside

PestPacFieldRoutesRealGreen

Integrations

Integrated with Voice for PestOur partner phone system

On the bench

What we’re building next.

Build

The AI brain your company’s AI runs on.

Join the waitlist
xcore

Be first in line when it opens.

Beta

Omni-channel platform, integrated with your CRM.

Join the waitlist
xforce

Be first in line when it opens.

Beta

See which ad, mailer or keyword made every call.

Join the waitlist
TrackEveryCall

Be first in line when it opens.

Beta

Every lead followed up and worked to a sale.

Join the waitlist
SellEveryCall

Be first in line when it opens.

Beta

CSR training with AI practice calls.

Join the waitlist
CoachEveryCall

Be first in line when it opens.

Prototype

AI-enhanced service reports.

Join the waitlist
snapx

Be first in line when it opens.

Prototype

AI-enhanced route optimization.

Join the waitlist
routex

Be first in line when it opens.

Step into the lab

What’s hiding in your calls?

Get a free x-rai call audit and see for yourself.

Get a free call audit